Direct to Consumer

• Allow customer to customise their subscriptions with product options: type, size, colour, quantity and subscription frequency
• Supports one-off set up-fees and free or discounted trials 
• Mix one-off  purchases and subscriptions by giving customers a "Subscribe and Save" option
• Allow customers to "Build-a-box", curate it yourself or offer them a hybrid - somewhere between the two
• "Surprise and Delight" your customers with a free or personalised item in their first purchase or on a recurring basis every few months

Billforward gives you a whole range of tools to promote your product or service and drive sales:

• Increase average order value by offering customers bundles and upgrade opportunities during the lifetime of their subscription
• Incentive customers to commit to a longer period by including freebies for longer term subscriptions
• Offer a monthly subscription club, which gives members access to better deals online or in-store
• Advanced coupon and discounting features mean you can set how and when coupons can be redeemed - e.g. give customers a coupon equal to their initial one-off purchase that can only be spent on a subscription
  
  

Increase uptake and save your customer service team's time by making it easy for customers to manage their subscriptions using Billforward's Customer Portal:

• Allow pausing, editing and cancelling of subscriptions 
• Let you customers swap items in their recurring bundle
• Allow changing of subscription frequency or skipping to next delivery
• Allow you customers to opt-out of specific types of products in their bundles
• Set evolving subscriptions which change over time e.g. baby food.

For existing customers, Billforward gives you the tools to increase engagement, loyalty and recurring revenue:

• Harness the power of social networks with Billforward's Recommend a Friend feature. Automatically calculate and apply loyalty points, discounts, cash credits or goods in kind to customers who refer their friends 
• Offer discounts for customers signing up longer term subscriptions
• Give exclusive offers only to customers who have subscribed for a set amount of time e.g. 1 year commitment
• Gamify your loyalty programmes - by creating multiple levels of loyalty with different discounts or benefits based on each customer's number of referrals, volume of sales or length of subscription

Billforward can be used as a standalone order and subscription management tool using our "no-code" Flexcheck solution.

However, if you have other software in your stack,  our API-first design and out-of-the box integrations make it easy to connect to Billforward.

• E-commerce/Front end - Shopify, Shopify Plus, Magento, commercetools
• Analytics - Chartmogul
• CRM - Hubspot, Salesforce
• Financial/ERP - Xero, Quickbooks, Square Payments, Avalara
• Fulfillment - Fulfilled by Amazon (FBA), Ordoro
• Payments - 30+ global payment gateways